Sephora SEA logo
Sephora SEA
company claimed culture
Claimed
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General Information

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Industry

Retail
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Locations

Malaysia, Singapore
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Employees

10,001+ globally
Sephora SEA is a high growth division of leading global beauty retailer, Sephora.  Our teams run omni-channel retail businesses in Singapore, Thailand, Australia, New Zealand and Malaysia, franchise operations in India and Indonesia, and we run ecommerce only business (the first in the world globally for Sephora!) in Philippines. Our success is built on innovation, a unique product portfolio,  market leading digital capability, and our exceptional people!  With ambitious growth plans we are always looking for talented people who are passionate about building businesses and developing themselves and our customers'​ experience - contact us to find out more about what we do and the future of retail in SEA.  

When joining Sephora, you join the fastest growing & most innovative omni-channel retailer in South East Asia. As part of  LVMH, (www.lvmh.com/group) we provide an unparalleled combination of resource, scale and autonomy to our employees.  Sephora SEA was created through the combination of the Sephora's retail business in SEA and Luxola - a Singaporean start up that broke new frontiers in ecommerce regionally - and we proudly maintain an entrepreneurial, technology focused culture with our capabilities all in house, rare in this region.  

The data is definitive: diversity leads to better teams, better performance, and better results. Consequently, we actively seek to hire employees of all genders, backgrounds, and experiences.  We provide our employees with a unique opportunity to take on senior responsibilities, accelerate their career path, and impact the business of beauty across the world.   

You can see some of our products & brands at https://www.instagram.com/sephorasg/ , and you can see something of our team and culture here: https://www.youtube.com/watch?v=Kw9OKAP2VNM    
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Sephora SEA Salaries

47
Check All Salaries
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Sephora SEA Reviews

8
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3.4
from 8 reviews
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filled star
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half filled star
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Continuous Feedback
star
2.0
Employee Wellness
star
3.0
Innovation
star
3.0
Safe to Fail
star
4.0
Mission
star
3.0
Growth
star
3.0
Read All Reviews
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Culture at Sephora SEA

We emphasise code simplicity and readability at Sephora with the necessary documentation. All new codes are tested, and a code review is done for every pull request.

We will trade off speed for correctness and ensure everything is working correctly. Also, we use automated tools to enforce safety and catch errors.

Every squad has a dedicated Product Manager, as the engineering squads work with the marketing team through the frontend discovery team to translate requirements into actionable items.

We focus on end-to-end products to ensure the sustainability of the product launched & enable constant improvement to the existing product.
  • The landing page is handled by the discovery squad, which works with the marketing team to ensure requirements are delivered. 
  • ERP & DevOps, ISD: Focusing on eff order & warehouse management, a collaboration with backend tools across different warehouses and DevOps to maintain infrastructure security to enable a robust & secure environment.
  • ISD - Digitization of consumer experience in stores (mobile app, mobile web, PC integrated) and an enabler to the business.

Sephora SEA was created through the combination of Sephora's retail business in South East Asia and Luxola, a Singaporean start-up that broke new frontiers in e-commerce regionally. We proudly maintain an entrepreneurial and technology-focused culture, with all our capabilities built in-house – a rarity in this region.
 
Our success is built on innovation, a unique product portfolio, market-leading digital capability, and our unique customer experience. To ensure this, the Head of Engineering, Head of Product & UX and Head of Data directly reports to the Regional CIOs. 

Product development is led by the PM team alongside individual squads, and each squad has their specific KPI, e.g Cart to Checkout to Checkout Success & Payment. 

For example, the ERP squad achieved success order creation rate at 99.9 post-payment and the successful delivery of new OMS for cross markets.

End-to-end ownership is our true competitive advantage - we build and operate all tech products and systems in-house, so we have complete ownership of our product.

We have complete control over the entire process of managing product development to develop tools that will make a difference to our business and a wider employee population. 

For example, our new point of sale system (POS) and tech features enhance the shopper experience in our retail stores, creating uniform experiences for our customers, regardless they are online or offline. 

Our team of engineers also get to work across the whole process. For example, there is no segregation of front-end vs back-end engineers, and everyone is involved in everything from ideation and implementation to iteration and maintenance.

Diversity leads to better teams, better performance, and better results. Consequently, we actively seek to hire employees of all genders, backgrounds, and experiences. We provide our employees with a unique opportunity to take on senior responsibilities, accelerate their career paths, and impact the business of beauty across the world.
 
We have a thoughtful hiring process designed to mitigate bias by having inter-squads & cross-functional teams be involved in the hiring process.
In addition, the teams come from different countries, races, age groups, experience levels, and career backgrounds.

Also, employee-driven DEI committees have been set up, and all team members are encouraged to join events or be part of the committee.

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Benefits at Sephora SEA

  • Company Performance Bonus

  • Performance Bonus

  • Relocation Bonus

  • Phone Bill Allowance

    Corporate Phone provided

  • Wellbeing Allowance

  • Employee Discount

  • Paid Time Off / Annual Leave

    21 days

  • Sick Leave

  • Hospitalization Leave

  • Family & Caregiver Leave

  • Maternity Leave

  • Paternity Leave

  • Marriage Leave

  • Bereavement Leave

  • Adoption Leave

  • Unpaid Leave

  • Medical Care

  • Life Insurance

  • Flexi-Cash Allowances

    $2,500 per year includes (not limited to) - Wellness, Travel & Leisure, Medical, Spouses' / Immediate Family Members Insurance

  • Free Snacks

    Once a month free barista coffee on-site in office

  • Entertainment Facilities

    Movie screenings, table tennis, office celebration events

  • Hybrid Work

    2 days WFH, 3 days in office - flexible by team's requirements

salaries icon

Sephora SEA Salaries

47
Check All Salaries
reviews icon

Sephora SEA Reviews

8
filled star
3.4
from 8 reviews
filled star
filled star
filled star
half filled star
empty star
Continuous Feedback
star
2.0
Employee Wellness
star
3.0
Innovation
star
3.0
Safe to Fail
star
4.0
Mission
star
3.0
Growth
star
3.0
Read All Reviews
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Glassdoor Rating

3.7
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