Senior Assistant Director/Assistant Director, Data Operations

Agency for Integrated Care

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Job Summary

Job Type


Years of Experience
At least 12 years

Tech Stacks

Job Description

Organise Data Operations

  • Lead a team to build data pipeline for operations and analytics, including setting policies on the preparation of data, design of dashboards and supporting Satellite Offices (SOs) in data needs
    • Build data capabilities within the team, including Tableau, R, Python, Geospatial
    • Oversee quality assurance, approach to data use to support operational needs
    • Work with IT department and other data divisions of different entities to acquire rights for the use of the data
Lead Data Analytics

  • Analyse the data to generate insights to improve operations working with internal stakeholders
    • Engage users and use the data collected to better support their needs for better planning and decision making
    • Identify and fill data gaps to find ways to enhance operations and improve work processes
    • Engage public sector stakeholders at public agencies / strategic partners to develop data views of interest to them to increase division's impact and mindshare
Assure Data Governance

  • Ensure that data is properly protected to minimise the risk of data breaches working with internal stakeholders to set up operational work instructions and compliance reviews
    • Set data practices on the ground compliant with policy and management's approval
    • Communicate and review data practices
    • Process data requests from SOs to enable data to be used safely

  • Degree in Computer Science, Statistics, Engineering or Mathematics
  • Advanced degree in Data Analytics is a plus
  • Minimum 12 years of working experience in data management, data analytics or management information role
  • Knowledge of the use of Tableau, R and Python in data management, analytics and machine learning
  • Knowledge of IT systems and platforms, including application development, database administration
  • Preferably having the desire to branch out to data governance, machine learning and other technical areas
  • Positive persona and ability to build strong partnerships is a plus
  • Ability to work in a fast-paced and dynamic work environment


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