>

Job Summary


Salary
$4,500 - $8,000 SGD / Monthly

Job Type
Permanent

Seniority
Senior

Years of Experience
At least 3 years

Job Description


Apply
  • Performs network administrative tasks based upon instructions given by Customers such as switch port assignment and app+A25lying Customer approved configuration templates.
  • Co-Ordinates with the Customer network services team & ITSC on day-to-day network problem resolution.
  • Maintains LAN/wireless diagrams & IP addresses for all sites.
  • Assigning static addresses to server/devices based on change and RMS requests.
  • Responsible for the backup, maintenance, and restoration of configuration in the network equipment.
  • Performs monthly reporting on L3 switches performance monitoring providing capacity utilization statistics and monthly problem trend analysis reports.
  • Daily notification of alerts, alarms & critical events. Log ticket to raise change to ITSC remedy system for problem fixing if required.
  • Close & update ITSC assigned remedy ticket & provide daily status report update in tickets attended on the next working day.
  • Responsible for configuration (e.g. configuration of new VLAN/setup) for new or existing switches or wireless infrastructure.
  • Responsible for coordination with cabling vendor on user RMS on LAN point activation.
  • Responsible for operational enhancements to local Singapore Customer networks when necessary including implementation of agreed bug fix/updated and firmware enhancements.
  • Responsible for driving service improvement plan
  • Provide root cause analysis reports and participate in root causes analysis calls for severity 1 and 2 problems.
  • Provide access control to the cabling closet and maintain the tidiness of the cables.
  • Provide break and fix support of network equipment listed in Schedule A of the Statement of Work.
  • Co-ordinate with LAN equipment supplier for all LAN hardware-related problems.
  • Carry out Operational Acceptance Testing ("OAT") of network equipment per AIG on new switches.
  • Perform approved RMS requests and change requests via the Customer system, including testing of the network per AIG.
  • Provide weekend support for building power maintenance activities. Ensuring Network devices are normalized post power resumption. Assist in powering up network elements & verifying the power status of network equipment.
  • Provide site access & escort Telco vendors for leased line installation or problem troubleshooting in Customer premises, including after office hours.
  • Escort & provide on-site access to Customer vendor to fix network hardware-related problems, including after office hours.
  • Support first level support user ADSL connection Problem in Customer Premises; escalate to Telecom's Vendor if needed.
  • Provide first-level support to Network services to check on link, functional & power status, reboot network device as requested by SCB network services. Network appliances consist of network appliances such as F5/Netscreen/Cisco ASA / Nortel VPN/ Bluecoat/External party routers.
  • Performs preventive maintenance based upon Customer procedure supported by IBM.
  • Performs operation activities based upon Customer operations guidelines such as equipment configuration housekeeping and configuration baseline screening.
  • Performs first-level networking equipment troubleshooting and is responsible for escalation to maintenance vendor. First level troubleshooting work activities is defined as:
  • Physical checking of equipment power status.
  • Physical checking of network cabling connection (exclude concealed or unreachable areas).
  • Visual inspection of equipment Operation LEDs.
  • Console check of CPU and Memory utilization and status.
  • Inspect same day capture of system log for abnormal or suspicious events (excluded security-related analysis and investigations).
  • Perform system core or trace dump based upon Customer provided procedures.
  • Performs annual inventory inspection exercises.
  • Updated Customer network diagrams where information in complete and adequate using Customer provided software applications. Effort shall be limited to:
  • Updating of existing Customer network diagram softcopy documents in logical representat+A25ion only. (Significant revamp of documents will be chargeable).
  • Equipment that physically resided in Singapore mainland only.
  • Equipment list specified in Schedule A of the SOW.

Desired Skills and Experience
Switches, Maintenance, network services, IP addresses, Administration work, network problems, Security, scope, Data Center, Cisco Technologies, Network Design, Networking, Network Security, Change, Restoration, Firewalls

Salaries of SysOps (Cloud / Network / DB) at AspireNXT

Salaries from AspireNXT that are similar to Senior Network Engineer

View more SysOps (Cloud / Network / DB) salaries at AspireNXT View more SysOps (Cloud / Network / DB) salaries


NodeFlair Insights of AspireNXT