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Job Summary


Job Type
Permanent

Seniority
Senior

Years of Experience
At least 5 years

Tech Stacks
Strategy
Microsoft

Job Description


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As a CRM Enterprise Architect, you will assess, design, implement, and support information technology architectures, such as the Microsoft Ecosystem. You’ll work on projects spanning from simple IT projects to large-scale, enterprise-level charge programs while exercising DevOps and Agility to find the best solution possible for your client.

Day-to-day You Will

Key Role Responsibilities:

  • Conduct architecture assessments and define solutions
  • Design, build, deliver and run engagement, platform and/or product required architecture using the Microsoft Ecosystem (i.e., development, operations, execution, data, application, etc.)
  • Provide the work’s technical scope, defining and driving the best solution to meet the technical performance, scalability, flexibility, operations and capability needs of your client
  • Provide architecture Quality Assurance reviews for proposals and ongoing engagements
  • Support the technology solutioning and estimating in proposals, planning and pricing
  • Develop long-term technology strategies centered on client business objectives
  • Identify services that will improve performance, enhance support, and increase capabilities
  • Develop best practices for customer support and tools for team
  • Coach, mentor, and motivate team members to influence them to take positive action and accountability for their assigned work
  • Build, develop, and grow business relationships vital to growth
  • Be savvy with problem-solving
Key Role Skill & Capability Requirements

  • Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations in which analysis requires an in-depth evaluation of variable factors.
  • Requires adherence to strategic direction set by senior management when establishing near-term goals.
  • Interaction is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach.
  • Some latitude in decision-making. Acts independently to determine methods and procedures on new assignments
  • Decisions have a major day to day impact on area of responsibility
  • Manages large to medium sized teams and/or work efforts at a client or within Avanade
  • Strong written and oral communication skills
  • Industry experience with the health or financial sector preferred
Preferred Education Background

You will likely posess a Bachelor's degree or equivalent in relevant field

Preferred Years Of Work Experience

You will likely have 5+ years of related work experience with CRM technology

Preferred Years Of Management Experience

You will likely have a minimum of 2 years of experience managing small teams.

Scope Of Work

Nature of Work: Creates and implements work plans for assigned projects, programs, and/or clients against established operational objectives; supports translation of group strategy into objectives and work plans.

Scope of Work: Provides operational leadership for large-scale, strategically critical work efforts requiring significant coordination.

Complexity: Complex problems that span work domains and require continual alignment to internal and external business issues to deliver expected results across groups.

Discretion: Wide latitude in approach to work, including ability to reshape work plans, guided by professional best practices and domain expertise.

Organizational Impact: Work efforts have significant impact on near- and medium-term Avanade and/or client operations. If client-facing, should contribute to client-relationship and sales outcomes.

Supervision Received: Works independently, with occasional validation of work efforts against strategic and operational objectives. Significant latitude in judgment & approach.

Supervision Provided: Mentors and manages work efforts of more junior colleagues and team members as required by various workstreams; may formally supervise work of project teams. If managing team(s) of more junior employees full-time, then refer to the People & Business Leadership leveling criteria. Often serves as Career Advisor.

Knowledge Applied: Applies advanced knowledge of learned occupation / discipline and strong business operational acumen.

Accountabilities & Metrics

  • Accountable for chargeability target
  • Accountable for personal goals

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