CRM Technical Developer

Avanade logo

Avanade

View Salaries, Reviews, and more  

Job Summary


Job Type
Permanent

Seniority
Junior

Years of Experience
At least 2 years

Tech Stacks
Web Api API Microsoft PowerBI Asp.net JavaScript C# CSS HTML

Job Description

You're a problem solver, knowing the systems, applications, and processes that will make a client happy, no matter how complex the IT solution and integrating architecture. You bring expertise and creativity to designing activities and building system prototypes.

About The Job

Business and IT don't always speak exactly the same language. It can be hard for fo companies to know how IT can help tackle their problems and increase profitability. They need you to understand their business and translate their needs into a software solution that will realize results.

As a CRM Technical Developer, you will be familiar with at least one leading commercial CRM system. You will assist Avanade delivery teams with CRM solution planning, analysis, designing, building, and testing. You will be considered a product specialist that is also responsible for providing support in CRM issue, customer concern, and resolution. This role is typically focused on more complex assignments, often requiring diverse inputs, processes, and/or outcomes with room for discretion within established parameters.

Day-to-day You Will

  • Assist across all phases of Avanade projects (e.g. Plan, Analyze, Design, Build, and Test)
  • Demonstrate technical knowledge to design and implement CRM solutions
  • Research customer issues that may be non-standard in order to offer solutions
  • Support design of conceptual architecture and technical solutions
  • Ensure project quality meets standards through critical metric identification and testing plan
  • Identify process gaps and work cross-functionally to formulate improvement plans
  • Travel as needed
Key Role Skill & Capability Requirements

You are passionate about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, a self-starter, and a creative problem solver. You are passionate about software and its potential to move organizations forward through innovation.

Your Technical Skills May Include

  • Design, develop, deploy, customize and integrate Microsoft Dynamics CRM with other systems
  • Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
  • Develop reports or dashboards using PowerBI and integrate with D365CS
  • Develop web application, web API, console application, window services to integrate with D365CS
  • Develop a script to migrate existing CRM to D365CS
  • Complete the documentation required including the source codes, technical specification, and unit test result
  • Support SIT, UAT, and production and fix the defect within the agreed SLA
  • Strong understanding of Microsoft Dynamic365 CRM, with domain knowledge in Customer Service and Telco industry - this would be a plus point
  • Develop Power BI reports and integration to Microsoft Dynamic 365 CR
Your Non-technical Skills May Include

  • Client management skills and the ability to work with customers to develop and manage an action plan
  • Some consulting experience working with external clients
  • Experience working with global/offshore teams
  • Superb communication skills
Preferred Education Background

Bachelor's degree in a relevant field preferred.

Preferred Years Of Work Experience

  • Minimum 2 year of Microsoft Dynamic365 CRM and Power BI development experiences
  • Minimum 2 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
  • Experience with Microsoft Dynamics 365 Field Service is essential

banner icon
Prepare For Your Interview in 1 Week?
Equip yourself with possible questions that interviewers might ask you, based on your work experience and job description.
Get Started!

Achieve your dream job with our top-notch tools!

Resume Checker Illustration

Resume Checker

Our free resume checker analyzes the job description and identifies important keywords and skills missing from your resume in just a minute!

Check Now
Resume Checker Illustration

Interview Preparation

Utilizing advanced AI, our tool generates tailored interview questions based on your industry, role, and experience. Practice and receive feedback on your answers in real time!

Let's Prepare
Resume Checker Illustration

Resume Builder

Let us show you the differences between a bad, good, and great resume, and guide you in building a resume that helps you stand out to employers, ensuring you land your next position faster!

Build Resume