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Job Summary


Salary
$8,000 - $10,000 SGD / Monthly EST

Job Type
Permanent

Seniority
Senior
Mid
Junior

Years of Experience
1-8 years

Tech Stacks
AppDynamics
ZooKeeper
MQ
CI
Git
Apache
Azure
Splunk
Kubernetes
kafka
Perl
Swift
Cassandra
Hadoop
Linux
Python
AWS
Java

Job Description


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The Production Operations Group is responsible for monitoring, supporting, and administering production environments for all BlackRock businesses (including subsidiaries and BlackRock Solutions clients) acting as a first responder relative to troubleshooting, problem resolutions. The scope of responsibility covers business-critical batch workloads, real-time / interactive processing, data transfer services, application on-boarding and upgrades, and recovery procedures. The Group provides continuous (7x24x365) on-site and On-Call support from multiple locations around the globe. Additional responsibilities include developing more cost effective and predictable methods for supporting a growing technology infrastructure and working with internal Development Groups to handle application changes as they are released to production environments.

Collaborating with skilled professionals across the globe and leading a broad range of technologies and applications, the Production Operations Group delivers service quality and perfection through teamwork, innovating operational processes, and being part of the One BlackRock culture

Role Responsibility

  • Problem Determination/Resolution: Supporting and fixing both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment
  • Flexibility: Can handle multiple issues from multiple users and prioritize in terms of criticality, which to focus and resolve first. Also, being able to manage and cope with critical outage scenarios, whether planned (Disaster Recovery Tests) or unplanned.
  • Communications: Engage in clear and concise communications both verbally and in writing. Effectively interacts on command bridges and calls to ensure all members globally are updated.
  • Project Management and Analysis: Ability to plan and execute projects working collaboratively with end users (which may include Development teams and business-side managers) is useful.
  • Toolset Development: Create, maintain and enhance system tools and applications that make the team and our platform more efficient.
  • Uses various tools such as Splunk, AppDynamics to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments
Exposure to, or an interest in, Linux, Middleware technologies (e.g. FIX, SWIFT, MQ, Kafka), application support (JBOSS, Apache) or Big Data concepts and technologies administration (e.g. Hadoop, Cassandra, Hadoop, Kafka, Kubernetes, Splunk, Zookeeper)
  • Agile development skills including GIT, CI/CD, Java, Python or a similar development language
  • Provide laser like client focus and emotional ownership in providing a fully stable, secure, resilient and scalable platform
  • Create opportunities to integrate and automate operational processes, procedures and tooling
  • Be curious and flexible, pay keen attention to detail, use critical thinking and drive innovation
  • Continually learn new technologies
  • Scale technology to meet the needs of tomorrow
  • Be part of a team in a fast-paced environment where the best idea wins, no matter who comes up with it
Skills/Qualifications

A four-year degree specializing in Computer Science, Technology, MIS, Mathematics, Physics, Engineering or similar
  • 1 - 4 (Analyst) & 5 - 8 years (Associate) of proven experience in an operations / engineering role
  • Demonstrated ability to be a self-starter and learn quickly
  • Good communication and presentation skills
  • Ability to work under stress and take ownership of the deliveries
  • Ability to work with teams across geography
  • Possess a positive attitude and ability to work as part of a team in a fast-paced environment
  • Be curious and flexible, pay keen attention to detail, use critical thinking and drive innovation
  • Exposure to, or an interest in, Linux, Middleware technologies (e.g. FIX, SWIFT, MQ, Kafka), application support (JBOSS, Apache) or Big Data concepts and technologies administration (e.g. Hadoop, Cassandra, Hadoop, Kafka, Kubernetes, Splunk, Zookeeper)
  • Continually learn new technologies
Good To Have

  • Exposure to cloud ecosystems such as AWS or Azure
  • Understanding of Agile work environments, including knowledge of GIT, CI/CD, and one scripting language like Perl, Python etc.
Our Benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

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