Senior Support Engineer - Weekend Warrior

Dataiku is looking for an experienced Support Engineer to join its rapidly growing global Support team. Based out of Asia Pacific, you will be supporting the deployments of its Enterprise AI Platform (Dataiku DSS) to an ever growing and diverse customer base. Normally we hire candidates for our Support team to work a standard Monday to Friday work week. As a Weekend Warrior, you will be working a modified 4 or 5 day work week that always includes Saturday and Sunday to help our customers on a full-time basis .*

This role can be based in Singapore office or remotely in Australia, Korea or Japan.

As a Technical Support Engineer, you will have the opportunity to showcase your skills as a polished communicator and a trusted technical resource along with being able to demonstrate excellent judgment in prioritization and multitasking. Furthermore, we are looking for someone who loves learning new cutting-edge technologies and getting their hands dirty to solve challenging technical problems, and is naturally driven to become an expert in the space.

Our ideal candidate is an autonomous individual who is passionate about getting big data and data science technologies working together to solve business problems, and who will efficiently help customers solve their technical issues with Dataiku DSS. If you are interested in staying at the bleeding edge of big data and AI while also having the opportunity to join a rapidly growing startup as we look to take our support operation global, this will be a great fit for you.

To fulfill its mission, Dataiku is growing fast! In 2019, we achieved unicorn status, doubled in size and opened new offices across the globe. 2020 looked no different as we announced a $100 million Series D in August! We are now more than 600 Dataikers globally. Spanning from Sydney to Frankfurt, Denver to London, geography (and remote work) doesn’t stop Dataikers from working closely together and sharing experiences. Collaboration is key within our product and culture. We strive to create a sense of belonging and community while fostering diverse thinking by encouraging cross-team, cross-office interactions like our annual company offsite or Paris onboarding. Fly over to Twitter , LinkedIn , and Instagram to read stories about our culture, people, and success.

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment.