Job Summary

Job Type


Years of Experience
8-10 years

Tech Stacks

Job Description

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Business Administration

Travel Percentage


What You Will Be Doing

  • Analyzes problems, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.
  • Knowledge of primary database engines with a demonstrated ability to write complex queries for data validation and troubleshoot.
Bachelor’s degree in computer science, management information systems, business administration or other related discipline or the equivalent combination of education, training, or work experience.
  • Excellent team player.
Excellent analytical, problem-solving and time management skills.
  • Ability to successfully manage multiple concurrent tasks.
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
  • Ability to work well in a fast-paced team environment.
  • Ability to work independently and intuitive ability to prioritize assignments.
  • Must be dependable and able to meet and fulfill obligations.
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.
  • Willingly shares relevant technical and/or industry knowledge and expertise with other resources.
  • Must be highly flexible and adapt to changing priorities.
  • Must be extremely detail-oriented and thorough in completing tasks.
  • Willing to take on responsibilities and challenges.

What You Bring

  • Level of Experience~ 8-10 yrs.
  • Mandatory Skills- SQL, UNIX, oracle, PL SQL, Control -M, Batch Monitoring.
  • 8+ years of experience with PL SQL Application Support within modern IT production data center and infrastructure environments.
  • Advanced working knowledge and experience with PL SQL (support environment).
  • Troubleshooting experience on UNIX.
  • Familiar/aware of ITIL procedures.
  • Good communication and client handling skills.
  • Work with internal support functions and onsite teams in resolving / preventing issues / escalations.
  • Should be supporting in 24x7 mode.
  • Mentor staff to ensure all duties are performed in an accurate and timely manner.
  • Plans and maintains efficient operations by designing, implementing and evaluating level one operations process.
  • Shift~ 24/7 (Rotational).

What We Offer You

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.



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