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Solutions Engineer - APAC (Mandarin Speaking)

MessageBird

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Job Summary


Job Type
Permanent

Seniority
Mid (3-5 yrs)

Years of Experience
At least 4 years

Tech Stacks
API
AWK
Node.js
PHP
Go
Python
HTML

Job Description


As a Solutions Engineer, you will work hand-in-hand with the Solutions and Business Development teams to introduce MessageBird to our customers. You will be the trusted solutions advisor for our customers by creating solutions which fit perfectly into their tech stack.

Exceptional customer experience in the CPaaS industry is what we pride ourselves on. This is reflected in our solutions offerings and Post-sales support. As a MessageBird Solutions Engineer, you will own a part of that exceptional customer experience.

Reporting to the Head of Sales Engineering, you will work in close partnership with Product Management, Sales and our Technology teams.


What you’ll do

  • Collaborate with Solutions Leaders, Business Development and Product teams to deliver Enterprise CPaaS pilots.
  • Create bespoke platform demos using MessageBirds API suite, HTML, NodeJS, PHP, Python, Go.
  • Clearly articulate customer needs and prescribe industry-leading CPaaS solutions.
  • Travel to all appropriate Sales, Product meetings, Trade shows and Conferences.
  • Organise and lead product-related webinars and training sessions.
  • Support key customers during Onboarding and Post sale stages.

What you’ll bring

  • 4 + years demonstrated success in a client-facing consultative technical role
  • Proven track record of software development projects using (HTML, NodeJS, PHP, Python, Go) and excellent documentation.
  • Strong understanding of the sales process, strategies, and solution selling
  • Highly communicative and team-oriented.
  • BA/BS degree in Computer Science or equivalent practical experience
  • Fluency in Mandarin is essential
  • Knowledge of the CPaaS industry is desirable to have
  • Familiar with CLI tools, specifically: awk, sed, grep, find, tail, head, curl.
  • Bit of experience in developing applications using platform-as-a-service SDKs and APIs

Psst… some added perks

  • The ability to Work Anywhere — literally anywhere you want, as long as it’s in the same time zone as your team (yup… you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
  • WFH office set-up allowance to make sure you have all you need to “get shit done” in an ergonomically-friendly manner.
  • Top-notch work equipment (including Bose headphones!).
  • MessageBird swag to keep you well-dressed.
  • The occasional (virtual) company-wide and team events. 
  • A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!
If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.

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