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Solutions Engineer - APAC (Mandarin Speaking)

MessageBird

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Job Summary


Job Type
Permanent

Seniority
Mid

Years of Experience
At least 4 years

Tech Stacks
API
AWK
Node.js
PHP
Go
Python
HTML

Job Description


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Transform the communications world! Location? You decide!

We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS).

Our Birds choose where they work from in the region we’re hiring in — this could be from one of our MessageBird hubs (Amsterdam, Singapore or Bogota) or remotely so long as it’s within a complementary timezone.... Want to work from a rural retreat? Sure, no problem! How about a bustling city getaway for a few weeks? Go ahead!

We understand that “life happens” and give you the freedom to choose the best environment for you to “get shit done”. We expand our flock without geographical restrictions. This allows us to attract and assemble an industry leading team from a huge variety of backgrounds & cultures, making us more nimble, creative, and efficient!

Solutions Engineer - APAC (Mandarin Speaking) | Remotely from APAC

As a Solutions Engineer, you will work hand-in-hand with the Solutions and Business Development teams to introduce MessageBird to our customers. You will be the trusted solutions advisor for our customers by creating solutions which fit perfectly into their tech stack.

Exceptional customer experience in the CPaaS industry is what we pride ourselves on. This is reflected in our solutions offerings and Post-sales support. As a MessageBird Solutions Engineer, you will own a part of that exceptional customer experience.

Reporting to the Head of Sales Engineering, you will work in close partnership with Product Management, Sales and our Technology teams.

What You’ll Do
  • Collaborate with Solutions Leaders, Business Development and Product teams to deliver Enterprise CPaaS pilots.
  • Create bespoke platform demos using MessageBirds API suite, HTML, NodeJS, PHP, Python, Go.
  • Clearly articulate customer needs and prescribe industry-leading CPaaS solutions.
  • Travel to all appropriate Sales, Product meetings, Trade shows and Conferences.
  • Organise and lead product-related webinars and training sessions.
  • Support key customers during Onboarding and Post sale stages.

What You’ll Bring
  • 4 + years demonstrated success in a client-facing consultative technical role
  • Proven track record of software development projects using (HTML, NodeJS, PHP, Python, Go) and excellent documentation.
  • Strong understanding of the sales process, strategies, and solution selling
  • Highly communicative and team-oriented.
  • BA/BS degree in Computer Science or equivalent practical experience
  • Fluency in Mandarin is essential
  • Knowledge of the CPaaS industry is desirable to have
  • Familiar with CLI tools, specifically: awk, sed, grep, find, tail, head, curl.
  • Bit of experience in developing applications using platform-as-a-service SDKs and APIs

What You’ll Gain
  • Work from anywhere
  • Generous stock options for all Birds
  • WFH set-up budget
  • State-of-the-art work gear
  • Learn from hundreds of the best minds in the business
  • Collaborate with diverse colleagues from over 55 countries (and counting)

LIFTOFF! 🚀

Life at MessageBird:

https://www.linkedin.com/company/messagebird-com/life/sales/

We work fast, grow fast, build fast and focus on impact. We’re go-getters, industry leaders and roll-up-your-sleeves-and-make-it-happen kind of people.

Ready To Fly?

Our cloud communications solutions make it possible for over 25,000 businesses to instantly connect with billions of devices worldwide, allowing them to speak with their customers in the same ways they talk to their friends.

MessageBird is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

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