Job Summary

Job Type


Years of Experience
At least 5 years

Tech Stacks

Job Description

We are looking for outstanding candidates to join our Corporate Technology Support team. As a Support Engineer, you will focus heavily on the core infrastructure functions within the firm including Treasury, Middle Office, Operations, Finance and Compliance. You will be responsible for ensuring production stability and providing world class support to our users. In addition, you will have an opportunity work on various automation projects as well as exposure to our efforts to increase our capabilities in the cloud (primarily AWS). You will be working very closely with development team to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion.

You will quickly become a subject matter expert in the applications that you own and support. The expectations are that you will understand the applications from a technical perspective as well as a business perspective.

Principal Responsibilities

  • Work within a team of experienced technologists to support applications in various functional areas like Middle Office, Back Office and Treasury.
  • Assist in operational tasks such as day-to-day support, incident and problem management and deployment of application releases.
  • Develop an appreciation for and participate in process improvement and automation initiatives
  • Collaborate with development teams and support various DevOps tools like TeamCity, Jenkins, GitHub, Octopus and Confluence etc.
Qualifications/Skills Required

  • Degree or Postgraduate holder in Computer Science / Engineering or related field with maximum 5 Years of experience.
  • Excellent SQL skills and knowledge of various database systems
  • Ability to support both Windows and Unix/Linux environments but must be strong in Unix/Linux.
  • Experience with enterprise monitoring and alerting tools (i.e.ITRS Geneos, Datadog, etc)
  • Familiarity with AWS, Kafka and Data Warehouse is a plus
  • Financial Sector knowledge preferred but not required
  • Good problem solving and analytic skills.
  • Must be able to learn and pick up new concepts quickly
  • Strong written and verbal communication skills
  • Self-starter, energetic, independent work ethic


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