Senior Software Engineer, Success Engineering


  View Insights


Job Summary

Job Type

Senior (≥ 6 yrs)

Years of Experience
At least 5 years

Tech Stacks

Job Description

The Success Engineering team is part of the Ripple Engineering organization and has members located across the globe. The team creates tools, sample code, SDKs, processes, and documents to support RippleNet growth. Engineers troubleshoot the most challenging networking and application issues and then take measures to ensure they don't reoccur.

What You'll Do

  • Review and debug production code to identify issues and suggest fixes to enable best possible customer experience
  • Analyze and troubleshoot network infrastructure issues
  • Configure and troubleshoot Ripple Cloud production systems
  • Partner with and support Partner Engineering team
  • Own certification and testing of integrations
  • Create and maintain reference network architectures and hardware configurations
  • Conduct specialized hardware and software configuration and testing (proxies, HSM, etc.)
  • Develops SDK, modules, and sample code to support RippleNet growth
  • Support RippleNet Testnet sandbox
  • Understand RippleNet product suite end-to-end
What We're Looking For

  • 5+ years of experience
  • Intellectual curiosity - you love to dig into how things work and understand how to improve and scale them
  • You thrive on autonomy, responsibility and owning your work, end to end
  • A positive attitude and a passion for sharing knowledge within your team and organization
  • Ability to encourage and drive engineering best practices
  • Support Engineer who often finds the issue in the code themselves
  • Enterprise Software or Network Engineer looking for variety in job tasks, exposure to multiple new technologies, and the opportunity to lead projects
  • Experience in: Java, Spring, Relational Databases, Kubernetes, AWS
  • Ability to analyze and troubleshoot network traffic from layer 1 through 7 with utilities, including SSH, nslookup, tcpdump, ssldump, cURL, HTTP GET, and Open SSL
  • Knowledge of IT Infrastructure including Databases, Firewalls, Load Balancers, Proxy Servers, Application & Web Servers.
  • Solid understanding of web technologies: TCP/IP, HTTP, TLS, Java, JavaScript, JSON, REST, etc.
  • Experience with Linux and scripting, including working from the Linux command line environment to edit files, control processes and analyze performance
  • Strong analytical, problem solving and debugging skills
  • Proven communicator with both written and verbal skills
  • Self-starter, ability to work in a fast paced startup environment
  • Japanese language skills preferable
What We Offer

  • The chance to work in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact
  • Competitive salary and equity
  • Medical and vision with 100% employer contributions for employees and dependents
  • Industry-leading parental leave policies
  • Generous wellness reimbursement program
  • Weekly company-wide meeting - ask anything you may want to know

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.


There are no salaries from Ripple that are similar to this job

View more salaries from Ripple

NodeFlair Insights of Ripple