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Job Summary


Job Type
Permanent

Seniority
Lead

Years of Experience
Information not provided

Tech Stacks
HTTP
TCP
CI
Git
Apache
kafka
MSSQL
SQL
XML
C#
.NET
HTML

Job Description


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We are looking for an Application Support Lead to managed a team supporting, debugging and improving the functionality and performance of mission-critical applications and systems. As an Application Support Lead with us, you’ll be hands-on with these systems and more, as you take our products and your career to the next level.

What you will be involved with as an Application Support Lead at OpenBet:
  • Management of 4-6 Application Support Engineers, responsible for onboarding, performance & career development
  • Owning and investigating a wide variety of issues at both an application and database level;
  • Producing robust, well-written solutions for these issues.
  • Effectively communicating investigation status to the key stakeholders.
  • Deployment of fixes to non-production environments for verification
  • Liaising with the development and problem management teams as appropriate to resolve issues.
  • Participation in a rota schedule to cover core trading hours.
  • Responsible for identifying and delivering improvements to the knowledge base, support processes & tools.
Qualifications

If you are the right Application Support Engineer for us, you'll be able to demonstrate:
  • Experience in an application support/development role, with proven record of technical investigation and creating solutions to problems;
  • You’ll have solid programming skills in .NET/C#.
  • Good experience of MS SQL database including query performance analysis and administration
  • Excellent communication skills, both written and spoken;
  • An ability to learn new technologies quickly, work independently, manage workload and escalate in timely manner.
The Ideal Candidate Would Also Have The Following Skills/experiences

  • Website development skills (HTML, HTML5 and CSS).
  • Understanding of Apache Kafka
  • Demonstratable experience developing and supporting UWP applications
  • Knowledge of Windows IoT or PoS terminal software
  • Web technologies and internet protocols (XML, HTTP, TCP/IP).
  • Experience using version control systems (ideally GIT) and CI/CD (ideally Jenkins).
Additional Information

Alongside our market leading benefits; dynamic & vibrant working culture and talented team members - we can offer you:
  • We love internal progression! This role will offer a very exciting opportunity to join a new team and show your potential
  • The opportunity to learn new skills and understand a rapidly growing domain
  • Guidance and development to progress quickly and enhance your career.

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