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Job Summary


Job Type
Contract

Seniority

Years of Experience
Information not provided

Tech Stacks
Windows Server
Microsoft SQL Server
T SQL
Microsoft
SQL
MySQL
Linux

Job Description


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This is a 2-year contractual role. (renewable / convertible)

This role is part of Singapore Discovery Centre's (SDC) Data & Technology (D&T) department. The successful candidate will coordinate new IT projects, implement, and maintain the IT infrastructure as well as uphold the cybersecurity of the organisation. He/She should also be keen to pick up new skills and technologies in order to enhance the level of digitalisation up for the organisation.

Responsibilities

  • Support the planning and implementation of technologies for SDC;
  • Provide IT infrastructure support which includes but not limited to end-user workstations, servers, network, email, wireless, endpoint security, firewalls, etc;
  • Provide end users with company resources such as Office applications and IT equipment;
  • Perform routine administrative tasks for servers such as backup, disk space housekeeping, and creation / deletion of user accounts;
  • Perform periodic capacity planning and necessary upgrade of hardware and software;
  • Perform routine system monitoring and tuning to ensure optimal use of system resources;
  • Project coordinating for new and existing IT projects which include but not limited to server / storage / network implementation;
  • Monitor, update and maintain asset inventory as well as refresh hardware when necessary;
  • Manage Active Directory services including but not limited to DHCP, DNS, Group Policy and Certificate services;
  • Document all technical issues, fixes and resolution in a timely manner; and
  • Any other tasks and /or duties assigned by the D&T Manager or Director.
Requirements

  • Minimum Diploma in Computer Studies/Information Technology;
  • Students who just completed their studies may be considered;
  • Competent in supporting, diagnosing, troubleshooting computer system, software and networking issues on PCs and related equipment;
  • Good knowledge in cybersecurity-related tools and support will be advantageous;
  • Experience in Microsoft 365 including email, Teams and Sharepoint
  • ITILv3 or v4 certification will be advantageous;
  • Good interpersonal and communication skills;
  • Strong customer focus and skills;
  • Able to work well as part of a team; and
  • Willing to learn and explore new technologies.

Desired Skills and Experience
Microsoft Technologies, Organisation, IT projects, Renewables, Active Directory, IT infrastructure, MySQL, Microsoft SQL Server, Windows Server, Project Management, Maintain IT infrastructure, ITIL, Scheduling, Linux, Software Development, Data

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