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Manager, Delivery (IT Solutioning projects)

ST Engineering

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Job Summary


Job Type
Permanent

Seniority
Manager

Years of Experience
At least 7 years

Tech Stacks
ETL
SAP

Job Description


  • Provide support in the full product development life-cycle e.g. design, development, and testing of highly scalable, expandable and maintainable “Smart Enterprise Platform” (SEP) product
  • Work closely with technical solution architects, developers, data scientists, data engineers, ML engineers in the implementation and deployment of SEP product to internal & external customers
  • Communicate and coordinate with customer side PMT and internal teams to ensure smooth delivery of projects
  • Provide support throughout the full SDLC process including but not limited to the below activities:
  • Facilitate product co-creation workshops with clients using Design Thinking methods
  • Conduct business requirements workshops and create functional specifications
  • Work with customers and SEP development team to craft user stories and acceptance criteria
  • Work with UX consultants to facilitate UX activities with business users throughout
  • Assist in the preparation work for System Integration Testing (SIT) and User Acceptance Testing (UAT)
  • Take the lead in designing the UAT approach and conducting UAT
  • Manage change requests (CR) if there are changes to timeline, scope, or resourcing
  • Take minutes and follow-up with all stakeholders during PMT meetings
  • Monitor and track project action items
  • Conduct functional training for customers in the usage and maintenance of the solution
  • Ensure project documentation is properly created, disseminated, and archived
  • Provide project support in heightened maintenance periods after project Go-Live
  • Own the incident management process for assigned SEP delivery projects and act as point of contact for the appropriate levels of incidents related to production systems with clients

Job Requirements:
  • Bachelor’s in Computer Science, Computer Engineering, Information Systems, or similar IT courses
  • Minimum 7 years of IT related experience and at least 4 years in a Business Analyst / PM project role for IT solutioning projects
  • Understand both traditional waterfall and agile approaches to development and can reconcile both approaches
  • Understanding of user centred design, software engineering, data science and AI at a broad level
  • Experience working in an iterative fashion with development teams using Agile, and demonstrate strong working level experience with product owners and business users
  • Excellent written and verbal communication skills, and ability to work well with customers
  • Strong co-ordination and time management skills to handle complex projects

Good to Have
  • Certified ScrumMaster, Certified Scrum Product Owner, Project Management Professional (PMP)
  • Prior exposure to and experience in SAP integration, SAP BW, ETL for data warehousing
  • Interest or prior experience in telecommunications / defence / smart city domains
  • Ability and interest in analytical modelling and evaluation for product R&D purposes

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