Job Summary

$5,000 - $9,000 SGD / Monthly EST

Job Type


Years of Experience
Information not provided

Tech Stacks

Job Description

Zendesk is looking for a Senior Software Engineer to join the Chat Platform team. We focus on delivering the best experience for our largest customers and experimenting with opportunities for accelerated growth. Zendesk’s customer base is growing fast and you will be able to make outstanding contributions to a product that is used by millions of people every day!

We work with a high degree of autonomy and achieves high velocity by combining designers, test engineers, product managers, and software engineers collaborating together.

Senior Software Engineers at Zendesk are encouraged to be hands-on technologists who can contribute to application development directly, play a part in the design and implementation of projects, and be involved in technical discussions beyond their teams. You should love finding elegant solutions to complex problems, and care about not only the technical and algorithmic aspects of large systems but the way they enable other developers to do their jobs. Previous experience with web infrastructure, distributed systems, or component-centric software engineering is a strong plus.

What You’ll Be Doing

  • Work on a Chat platform backend serving millions of users daily.
  • Guide the team on technical design discussions and propose innovative solutions on backend components.
  • Ensure scalability, performance, maintainability, and security of the technical platform in collaboration with SRE teams.
  • Build POCs to test candidate technologies and make informed decisions.
  • Collaborate with the Product Manager, the Team Lead, and the Tech Lead to provide technical insights and early estimates on upcoming projects.
  • Educate other developers through pairing sessions, and code reviews.
  • Become a key contributor to better working practices across Zendesk!

What you bring to the role

  • You have delivered enterprise-grade software as part of a cloud-based company or business unit.
  • You are independent, self-motivated, and a good team member at the same time.
  • You have reasonable communication skills: able to explain a technical concept in an accurate and understandable way.
  • You put the customer first and respect your dedication to deliver.

  • You have hands-on experience with developing event driven microservices using technologies similar to Apache Kafka.
  • You have knowledge of AWS distributed services.
  • You have personal projects, collaboration with open-source communities, or active learning initiatives to showcase your passion for technology.
Tech Stack

  • Java, Javascript, Python
  • Redis, Mysql, AWS Aurora
  • Apache Kafka
  • Docker, Kubernetes
Culture and Perks

We have 200+ staff in our Singapore office which is home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. You will work with supportive peers that truly care about our customers and deliver value for them. At Zendesk we also have a culture where ideas come from the bottom up - we have yearly company hackathons!

Perks include stocks, flexible working, USD1500 training allowance, medical insurance coverage for you and your family, monthly mobile phone allowance, home internet reimbursement, WFH equipment budget, and 4 months parental leave.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. 

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to benefits@zendesk.com with your specific accommodation request.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Salaries of Software Engineer at Zendesk

Salaries from Zendesk that are similar to Senior Software Engineer, Chat Platform

5000 - 9000 SGD

Estimated Salary Range

View more Software Engineer salaries at Zendesk View more Software Engineer salaries

NodeFlair Insights of Zendesk