Zendesk is looking for a Senior Staff Software Engineer to work on highly scalable technical challenges and based in our APAC HQ in Singapore!
Senior Staff Engineers are expected to be hands-on technologists who could contribute to application development directly, lead the design and implementation of projects, and be involved in technical discussions beyond their teams.
What You’ll Be Doing
You will be primarily working on driving the Agent Workspace forward. Agent Workspace is a large project that has large requirements for synchronization across many teams, across the stack, and across geographical time zones. In particular, You will be involved in the new GraphQL Subscription Service to deliver real time data.
What You Bring To The Role
- Have a wide breadth of experience in many systems at scale. The basics of web technologies are second nature to you, and you are well versed in event based systems, micro services, and enterprise infrastructure.
- Excellent communication skills. You can document project constraints well, and express clearly possible solutions with their options, nuances, and tradeoffs. You do not lead by authority, but lead the team discussions to pick one solution, and get commitment from everyone to deliver it.
- Building secure and reliable systems is your top concern and priority. You work closely with other Staff Engineers, Group Tech Leads, and Architects to maintain the highest standard of technical excellence in the organization.
Culture and Perks
We have 200+ staff in our Singapore office which is home to our highly successful chat product. We approach work with calm, focus, a sense of humour whilst keeping sane working hours. You will work with encouraging peers that truly care about our customers and deliver value for them. At Zendesk, we also have a culture where ideas come from the bottom up - we have yearly company hackathons!
Perks include stock, flexible working, $1500 training allowance, medical insurance coverage for you and your family, mobile phone allowance, home internet reimbursement, WFH equipment budget, and 4 months parental leave.
At Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships. From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.
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